Delivery Policy

Shipping & Delivery Policy

At Musajacket, we are committed to delivering your orders efficiently and on time. Below are the details of our shipping process.

Where We Ship

We offer worldwide shipping.
Some regions may have shipping restrictions due to local laws.

Processing & Transit Time

Order Processing: Orders are processed within 5-7 business days after payment confirmation.
Shipping Duration: Once shipped, delivery takes approximately 4-5 business days.
Weekend & Holiday Orders: Orders placed on weekends or holidays will be processed on the next business day.
Custom & Pre-Orders: These may require additional processing time.

Tracking Your Order

Once your order is shipped, you will receive a tracking number via email.
You can track your package on our website or directly through the carrier’s tracking system.

Customs & Import Fees

International orders may be subject to import duties or taxes, which are determined by your country’s regulations.
Musajacket is not responsible for any additional customs fees or delays.

Lost or Delayed Shipments

If your package is delayed beyond the estimated time, please contact us.
For lost shipments, we will coordinate with the carrier to find a resolution. Please allow 15-30 business days before reporting a lost package.

Address & Shipping Issues

Ensure your shipping address is correct before placing an order.
If a package is returned due to an incorrect address, reshipping fees may apply.