Frequently Asked Questions

How do I find my size?

We recommend checking our detailed Size Guide located on every product page. If you are unsure, please email us at ask@musajacket.com with your measurements (chest, shoulders, sleeves), and our team will recommend the perfect fit.

How long will it take to receive my order?

Orders are processed within 5-7 business days. Standard shipping typically takes 3-4 weeks depending on your location. You will receive a tracking number as soon as your order ships.

Do you ship internationally?

Yes, we ship globally! Please note that international orders may be subject to customs duties and taxes which are the responsibility of the customer.

What is your return policy?

We offer a 30-day return policy. Items must be unworn and in original condition. Please verify your size before ordering to avoid the hassle of returns. See our full Return Policy for details.

Where are you located?

Our business office is located in Fredericksburg, Virginia, United States.